Warranty
Peace of mind with a 3-year warranty
You're covered!
Every new vehicle we supply comes with a 3-year manufacturers’ warranty. We’re confident in the quality of our vehicles which is why we also offer a 3-year warranty on our conversions. Should any part of the vehicle require repair or replacement as a result of a manufacturing defect, the part will be repaired or replaced completely free of charge by Ventura Campervans. All parts fitted during warranty repairs are covered for the balance of the original warranty period. Click to download the campervan warranty booklet for more information.
We are open Monday to Friday (8.30am – 5.00pm) and Saturday (by appointment).
We look forward to seeing you soon.
Our warranty covers any defects in materials or workmanship under normal use during the warranty period. This includes issues with the structure of the camper, electrical systems, plumbing, and other factory-installed components.
The warranty period is 3 years on both new vehicles and conversions. Should any part of the vehicle require repair or replacement as a result of a manufacturing defect, the part will be repaired or replaced completely free of charge.
Wear and tear will not be covered by warranty, this can include:
- Seats/seat belts
- Flooring
- Trims
- Remote handset batteries
- Light bulbs
- Tyres
- Wiper blades
- Vehicle battery
It’s important to know that wheel alignment and wheel balancing is not covered under warranty due to the frequency in which this needs to be done dependent on driving technique and road conditions.
To file a warranty claim, please request an appointment. We are open Monday to Friday (8:30am-5:00pm) and Saturday (by appointment). Provide your camper’s VIN, a detailed description of the issue, and any supporting documentation or photos.
After you file a warranty claim, our team will review the details and determine if the issue is covered under the warranty. If approved, we will arrange for the necessary repairs or replacements at no cost to you.
Yes, our warranty is transferable to a new owner within the warranty period. The new owner must contact us to update the ownership information and continue to benefit from the warranty coverage.
Yes, regular maintenance is essential to keep your warranty valid. Follow the maintenance schedule outlined in your owner’s manual and keep records of all services performed.